Video: Apple Employee Talks to Puppet using FaceTime video chat on the iPhone 4

Here's a fun how to handle weird customer support phone calls without getting freak out story. You knew someone was going to do something crazy when it was announced that Apple had setup a 1-888-FACETIME (188832238463) number so iPhone 4 users could test out FaceTime and talk to an live Apple rep. Now we have a YouTube video of a puppet making a FaceTime call. I wonder after this will we see Darth Vader and more cast of characters making FaceTime videos on youtube. Regardless check out the funny video below to see what happens when a puppet makes a FaceTime call to Apple.

I'm glad the [...]

15 online customer support solutions for your startup

Ok here's a post that includes Foursquare but not about Foursquare but is about Foursquare just not about locations. Now that we have that out of the way, like most startups using web apps to save time and money have become somewhat of a standard process. You can use Google Docs for all of your office application needs, you can use Phonebooth, Skype or Google Voice for phone service and instead of hiring teams for customer service, startups are using web base applications for customer support and ticketing. One of the most popular customer support platforms for startups is Get Satisfaction, [...]