The team at Get Satisfaction posted a great infographic called the “Fastest Way to Lose Customers.” From the infographic it shows that most businesses lose customers because of the way they were treated. Another interesting note from the infographic is the social media overkill section where it outlines how Twitter has become an important tool for customer service. View the Fastest Way to Lose Customers infographic below.
Do you use Twitter as a social media channel for customer service?
