Posts Tagged ‘bwe’

Posted on October 20, 2009 - by Wayne Sutton

11 first time IRL encouters at BlogWorld Expo 2009 #bwe09

If you have been reading any of my recent blog post or following my tweets, then I’m sure you know that I attended BlogWorld Expo 2009. This was my first time attending and being that it was the largest expo yet, it seems like I picked a good time attend. While I enjoyed seeing and hanging with virtual friends at BlogWorld who I may have met once or twice in real-life, I was excited to met 11 other colleges for the first time offline. Here’s my list of first time in real-life encounters at Blog World Expo.

1. Chris Pirillo – @chrisPirillo – http://chris.pirillo.com

2. Cali Lewis @calilewis – http://www.geekbrief.tv

3. Ben Parr @BenParr - http://benparr.com

4. Drew Olanoff – @Drew - http://www.drewolanoff.com

5. Darren Rowse aka @ProBlogger – http://www.problogger.net

6. Kosso – @kosso – http://phreadz.com

7. Qiana Markham – @crimpshoes – http://www.beingqianamarkham.com

8. Calvin Lee – @mayhemstudios – http://mayhemstudios.com/blog

9. Giannii – @giannii – http://giannii.com/whats-your-story-g

10. Mona Nomura – @Mona – http://pixelbits.wordpress.com/about

11. Scott Monty – @ScottMonty – http://scottmonty.com

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It was great meeting everyone and for others who I met for the first time it was nice to meet you too. Lets keep in touch.

If you attended Blog World Expo 2009, who did you meet for the first time in real-life and what are your thoughts on Blog World Expo 2009?

Posted on October 15, 2009 - by Wayne Sutton

BlogWorld Notes: Social Media Success Stories panel at @blogworld #bwe09

Social Media Success Stories Panel:
Samantha Gammell (Oscar Mayer), Justin Levy (Caminito Argentinean Steakhouse), Brian Wiegand (Alice.com), Frank Eliason (Comcast)
Panel url: http://www.blogworldexpo.com/blog/2009-speakers/?p=564

Notes:

Brian Wiegand

Frank Eliason
Put the passionate people in
Care about your company and product but be passionate about your customers
Do try to be like others, but be yourself and be passionate about what you love
You can learn a lot about a brand by searching Twitter,
Companies don’t improve customer service on numbers but by the story of customers
Which social network works better, (comcast, Frank) Twitter, it depends on your customer base
Facebook is good for meeting people you know already.
Everything we do is about the community and finding a way to understand and help.

Samantha Gammell
Uses blog, twitter, and facebook fan page
People love content and interactions

Justin Levy
Instead of focusing on trying to be on the front page of google, they focused on using social media and saw an good increase in traffic and sales.

Using blogs from users to talk about the products vs just having employees blog about the company product.

Audience Questions:
Q. Why does being ranked on Technotri matter?
A. Some companies what to be cataorized as the thought leader and they measure that by how they are ranked on http://technorati.com

Q. Trying to get your company to use twitter for customer service?
A. Start by tracking tweets, have person do more than twitter such as checking email, forums and blogs
A2. Have everyone involved not just one person

Q. How do you personalize the content posting from your brand using social media
A. Companies need to personalize the brand, people don’t care about logo but people
A. People want to know the people behind the company

Q. Advice to get people engaged and use a new social media community
A. You have to build a community around things that are interesting to the community
B. Once the community is establish, love the community, treat them well and engage with them

Q. What has social media done for the wienermobile
A. Allowed them to meet more people
B. Reach more people where the demand has been greater
C. Before you start using the tools make sure you’re real and have a true authentic voice

Q. Does it matter to being 1st in the space.
A. By being first you are looked as the though leader or first one to do something but it still comes back to how you use it.
B. You have a unique opportunity but never stop learning

Q. As a large company, how should they use social media
A. Every person in the company should not being using social media
A2. Companies should have an aproprerate social media policy
A3. Build a method where employees can manage interal communications
A4. Make sure you have the right employees using social media

Q. How have you changed the way you are using old “legacy” media (print, radio)
A. They don’t promote the profiles, they try to meet the customers where they already are.
B. Try to mashup both traditional media and new media in various creative ways

Q. What would be the one thing you would do better if you had to start over?
A. Hire better
B. Plan and make sure the entire company is behind social media
C. Wish they would have used tools in different ways first before others have

Posted on October 15, 2009 - by Wayne Sutton

BlogWorld Notes: Tweets from B2B Social Media Panel with @kbodnar32 at @blogworld #bwe09

This session offers entry and intermediate level participants an understanding of the impact of social media on B2B companies. Attendees will leave with a hands-on understanding of how to evaluate social media’s relevance for B2B industries, how to set up employee guidelines for social media participation, how B2B sales forces can leverage social media, and how to leverage social media for inbound sales leads.

B2B marketers around the world are slowly understanding that regardless of industry, their customer base is active online. In this session industry leaders in leveraging social media for B2B marketing provide detailed advice and examples for participants. Attendees will leave with the information they need to have an educated discussion with management about evaluating social media’s relevance for their organization.

Moderator: Kipp Bodnar

Panelists: David B. Thomas (SAS), Kyle Flaherty (Breaking Point Systems), Mica Veihman, (Monsanto Company)

The Tweets from Social Media B2B panel using hashtag: bweb2b

Posted on October 15, 2009 - by Wayne Sutton

BlogWorld Notes: Keynote Laura @Pistachio Fitton – Be Awesome!

Notes:
Four pillars of awesomeness
ethical production
insanely great stuff
love
one more I missed

Photo: Rick Calvert aka @blogworld and Laura @Pistachio Fitton

Note: Laura @Pistachio Fitton will also be speaking in Durham, NC on October, 23 at the Social Media Business Forum http://www.socialmediabusinessforum.com/