Posted on January 11, 2010 - by Wayne Sutton

9 practical ways to use Google Wave for business

It goes without saying that to some Google Wave was one of most overhyped technologies to launch in 2009. From being called a failed product to users widely complaining about how to just use the platform. And we’re not talking about just the average users, even some of the social web elitist such as Kevin Rose who tweeted “playing w/google wave, what does this do exactly?” and Robert Scoble who tweeted “I don’t like Google Wave and am avoiding using it until they make major UI fixes.”

Other complaints about Google Wave have been that there is no real value to using it over other web services such as instant messenger. Plus there were hundreds of other blog posts asking will Google Wave replace Gmail/email or Facebook and what are Google’s long term plan for Google Wave. I don’t have all the answers to satisfy the frustrated Google Wave user, but I do know how I’m using Google Wave and I love it. I use Google Wave daily at Twine Interactive on various projects, and Lawrence Ingraham and I use it while working on TriOut. I also use Google Wave for event planning and blogging. How you ask? Here are 8 practical ways to use Google Wave for business.

1. Collaborative note taking:
Using Google Wave for collaborative note taking can happen in meetings or conference calls. Often I find myself taking notes in Google Wave then adding other team members to the wave to review notes and add feedback from the meeting.

2. Crowdsourcing conference notes:
Let’s say you’re at a conference and there are multiple sessions at one time that you want to attend. You can make a conference wave and ask a friend to take notes in Google Wave for the other session and add you to the wave. Also you can ask others in other sessions to add their notes to the wave too by just adding them to the wave.

3. Task List for application or project development
It’s easy to make a task list inside of Google Wave, but the best part about it is that you can easily have conversations about each task, including listing marking pros and cons of the task.

4. Shareable resource library
With Google Wave it’s easy to create an information list. You may already be part of a Google Wave that is full of links on how to us Google Wave. If you want to create a list of links about a project, just add the links to the wave and add other team members to the wave. Everyone added to the wave can also add their own links to the wave.

5. Unclutter your inbox
If you’re like me, you receive too many emails every day. Even though I do belive Google Wave will “someday” replace Gmail, you can have colleagues cut down on email and just contact you via Google Wave.

6. Low risk internal communication platform
Are you looking for a simple inexspenive way to communicate with all of your employee or coworkers? Or to share files with everyone in your department. Just create an internal Google Wave company policy and Google Wave can handle the rest as a bare bones minimal platform.

7. Customer feedback forum
If you’re designing a prototype or uploading a beta release of a product and would like to organize all of your feedback about various versions of the files, then Google Wave is a perfect platform to handle inline feedback. With postings in Google Wave that look like threaded comment, it’s easy to follow who addressed each comment.

8. Event planning:
Recently I was planning a social media club meeting in Raleigh, NC. Instead of emailing my partners I made a Google Wave with the details and added the team to the wave. I not only helped unclutter my inbox, but it served the purpose of our entire communication process by making sure we were prepared for the the event.

9. Lunch orders
Have you ever had to take a lunch order from your coworkers and you’re stuck being the one to write all of the orders down? Well no more. Just create a Google Wave and ask each one of them to add their order to Google Wave and your simple, self serve lunch order is done. As adoption increases, we’ll add restaurants to Google Wave to fulfill our lunch orders.

Basically if you have a project and you need to have some sort of collaboration, you can find a use for Google Wave for the project.

What are some of the ways you are using Woogle Wave in your business?

Feel free to add me to your Google Wave contacts by using: waynesutton@googlewave.com

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