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Posted on January 11, 2010 - by Wayne Sutton
Home > 9 practical ways to use Google Wave for business

9 practical ways to use Google Wave for business

Featured Social Media Technology real time

google_wave_logo.jpg (1000×800)

It goes without saying that to some Google Wave was one of most overhyped technologies to launch in 2009. From being called a failed product to users widely complaining about how to just use the platform. And we’re not talking about just the average users, even some of the social web elitist such as Kevin Rose who tweeted “playing w/google wave, what does this do exactly?” and Robert Scoble who tweeted “I don’t like Google Wave and am avoiding using it until they make major UI fixes.”

Twitter _ Robert Scoble_ @mohdabdurraafay I don_t l ...-1

Twitter _ Kevin Rose_ playing w_google wave, wha ...

Other complaints about Google Wave have been that there is no real value to using it over other web services such as instant messenger. Plus there were hundreds of other blog posts asking will Google Wave replace Gmail/email or Facebook and what are Google’s long term plan for Google Wave. I don’t have all the answers to satisfy the frustrated Google Wave user, but I do know how I’m using Google Wave and I love it. I use Google Wave daily at Twine Interactive on various projects, and Lawrence Ingraham and I use it while working on TriOut. I also use Google Wave for event planning and blogging. How you ask? Here are 8 practical ways to use Google Wave for business.

1. Collaborative note taking:
Using Google Wave for collaborative note taking can happen in meetings or conference calls. Often I find myself taking notes in Google Wave then adding other team members to the wave to review notes and add feedback from the meeting.

2. Crowdsourcing conference notes:
Let’s say you’re at a conference and there are multiple sessions at one time that you want to attend. You can make a conference wave and ask a friend to take notes in Google Wave for the other session and add you to the wave. Also you can ask others in other sessions to add their notes to the wave too by just adding them to the wave.

Wayne (5) - Google Wave
3. Task List for application or project development
It’s easy to make a task list inside of Google Wave, but the best part about it is that you can easily have conversations about each task, including listing marking pros and cons of the task.

4. Shareable resource library
With Google Wave it’s easy to create an information list. You may already be part of a Google Wave that is full of links on how to us Google Wave. If you want to create a list of links about a project, just add the links to the wave and add other team members to the wave. Everyone added to the wave can also add their own links to the wave.

5. Unclutter your inbox
If you’re like me, you receive too many emails every day. Even though I do belive Google Wave will “someday” replace Gmail, you can have colleagues cut down on email and just contact you via Google Wave.

6. Low risk internal communication platform
Are you looking for a simple inexspenive way to communicate with all of your employee or coworkers? Or to share files with everyone in your department. Just create an internal Google Wave company policy and Google Wave can handle the rest as a bare bones minimal platform.

7. Customer feedback forum
If you’re designing a prototype or uploading a beta release of a product and would like to organize all of your feedback about various versions of the files, then Google Wave is a perfect platform to handle inline feedback. With postings in Google Wave that look like threaded comment, it’s easy to follow who addressed each comment.

8. Event planning:
Recently I was planning a social media club meeting in Raleigh, NC. Instead of emailing my partners I made a Google Wave with the details and added the team to the wave. I not only helped unclutter my inbox, but it served the purpose of our entire communication process by making sure we were prepared for the the event.

Wayne (1) - Google Wave
9. Lunch orders
Have you ever had to take a lunch order from your coworkers and you’re stuck being the one to write all of the orders down? Well no more. Just create a Google Wave and ask each one of them to add their order to Google Wave and your simple, self serve lunch order is done. As adoption increases, we’ll add restaurants to Google Wave to fulfill our lunch orders.

Basically if you have a project and you need to have some sort of collaboration, you can find a use for Google Wave for the project.

What are some of the ways you are using Woogle Wave in your business?

Feel free to add me to your Google Wave contacts by using: waynesutton@googlewave.com



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About the Author

@waynesuttonWayne Sutton stickybit
Written by Wayne Sutton

Wayne is the business development/marketing strategist for TriOut and partner at OurHashtag. For more, follow SocialWayne.com on Twitter, Buzz, and Facebook. Also check out the SocialWayne Podcast in iTunes. See all posts by Wayne Sutton.


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This entry was posted on Monday, January 11th, 2010 at 9:15 am and is filed under Featured, Social Media, Technology, real time. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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  1. Visit My Website

    January 11, 2010

    Permalink

    Desiree Kane said:


    This is a great post! I’m an executive assistant and would LOVE to be able to take lunch orders via Wave. I think many businesses still need to do some catching up, though. “Just create an internal Google Wave company policy and Google Wave can handle the rest as a bare bones minimal platform.” isn’t as easy as it seems.



  2. Visit My Website

    January 11, 2010

    Permalink

    Professor Daddy-O said:


    I agree totally. At SPS we use Wave as a collaboration tool between music, video, design, and the #D graphics dept. And that’s only beta!!!



  3. Visit My Website

    January 12, 2010

    Permalink

    Tom Carding said:


    Hi Wayne

    I hope you don’t mind – I have added you to a wave I’ve been working on on various uses of the protocol which I think you might find interesting.



  4. Visit My Website

    May 27, 2010

    Permalink

    Merrick Dog Food said:


    I like it. It is helping me.



  5. Visit My Website

    May 27, 2010

    Permalink

    Merrick Dog Food said:


    I like it. It is helping me.



  6. Visit My Website

    May 30, 2010

    Permalink

    Franco Frenette said:


    Nice post. Glad to read how you think it can be used. Personally I think it's too overwhelming for people (including myself) to comprehend the full possibilities, so we just dismiss it. I think the power will be more comprehensible if it's broken down in usable chunks. This is where embedding of “wave elements” that you mentioned in your other post http://socialwayne.com/2010/05/28/google-wave-e... will come in handy. As people would start embedding wave elements in their site for various uses, then it will start to slowly be used more and more. Right now, I doubt it'll ever catch on as somewhere central where users go to use Google wave, but I can see it being used as embedded elements across sites around the web. Having it broken down in chunks like that makes it much easier to use.



  7. Visit My Website

    May 30, 2010

    Permalink

    Franco Frenette said:


    Nice post. Glad to read how you think it can be used. Personally I think it's too overwhelming for people (including myself) to comprehend the full possibilities, so we just dismiss it. I think the power will be more comprehensible if it's broken down in usable chunks. This is where embedding of “wave elements” that you mentioned in your other post http://socialwayne.com/2010/05/28/google-wave-e... will come in handy. As people would start embedding wave elements in their site for various uses, then it will start to slowly be used more and more. Right now, I doubt it'll ever catch on as somewhere central where users go to use Google wave, but I can see it being used as embedded elements across sites around the web. Having it broken down in chunks like that makes it much easier to use.



  8. Visit My Website

    May 30, 2010

    Permalink

    Franco Frenette said:


    Nice post. Glad to read how you think it can be used. Personally I think it's too overwhelming for people (including myself) to comprehend the full possibilities, so we just dismiss it. I think the power will be more comprehensible if it's broken down in usable chunks. This is where embedding of “wave elements” that you mentioned in your other post http://socialwayne.com/2010/05/28/google-wave-e... will come in handy. As people would start embedding wave elements in their site for various uses, then it will start to slowly be used more and more. Right now, I doubt it'll ever catch on as somewhere central where users go to use Google wave, but I can see it being used as embedded elements across sites around the web. Having it broken down in chunks like that makes it much easier to use.



  9. Visit My Website

    May 30, 2010

    Permalink

    Franco Frenette said:


    Nice post. Glad to read how you think it can be used. Personally I think it's too overwhelming for people (including myself) to comprehend the full possibilities, so we just dismiss it. I think the power will be more comprehensible if it's broken down in usable chunks. This is where embedding of “wave elements” that you mentioned in your other post http://socialwayne.com/2010/05/28/google-wave-e... will come in handy. As people would start embedding wave elements in their site for various uses, then it will start to slowly be used more and more. Right now, I doubt it'll ever catch on as somewhere central where users go to use Google wave, but I can see it being used as embedded elements across sites around the web. Having it broken down in chunks like that makes it much easier to use.



  10. Visit My Website

    May 30, 2010

    Permalink

    Franco Frenette said:


    Nice post. Glad to read how you think it can be used. Personally I think it's too overwhelming for people (including myself) to comprehend the full possibilities, so we just dismiss it. I think the power will be more comprehensible if it's broken down in usable chunks. This is where embedding of “wave elements” that you mentioned in your other post http://socialwayne.com/2010/05/28/google-wave-e... will come in handy. As people would start embedding wave elements in their site for various uses, then it will start to slowly be used more and more. Right now, I doubt it'll ever catch on as somewhere central where users go to use Google wave, but I can see it being used as embedded elements across sites around the web. Having it broken down in chunks like that makes it much easier to use.



  11. Visit My Website

    May 30, 2010

    Permalink

    Wayne Sutton said:


    Thank you for the comment. I think Google Wave will have its purpose especially for schools and nonprofits. I've seen a few examples where Google are highlighting wave use there. I agree with you on the embedding wave part, it will help fuel use.

    IMHO Google Wave will only get better over time and the team is not worried about trying to replace email, be a large social network or compete with twitter/facebook but just a good collaborative platform.



  12. Visit My Website

    May 30, 2010

    Permalink

    Wayne Sutton said:


    Thank you for the comment. I think Google Wave will have its purpose especially for schools and nonprofits. I've seen a few examples where Google are highlighting wave use there. I agree with you on the embedding wave part, it will help fuel use.

    IMHO Google Wave will only get better over time and the team is not worried about trying to replace email, be a large social network or compete with twitter/facebook but just a good collaborative platform.

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  85. » Wayne Sutton – location-based services, marketing and social media - 06. Jun, 2010

    [...] in January I wrote a blog post called 9 practical ways to use Google Wave for business and fast forward six months later I’m still using Google Wave for business. Little did I know [...]


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